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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Buchanan

November 18, 2024

1  out of  5
rating by James Buchanan
"My homeowner insurance policy was canceled, and Darby’s office never let me know that this was the case. I only discovered this when I called to cancel my policy, and I was informed that the policy had been canceled 9 months prior. To make the situation even worse, I have still not received the reimbursement check (I paid for the insurance for a year in advance) even though I have made multiple inquiries."
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Nina Rauch

November 13, 2024

5  out of  5
rating by Nina Rauch
"The best customer service ever. Kathy was superb!! I highly recommend this agency for all your insurance needs!!"
We responded:
"Nina, thank you for your wonderful review! I'm so happy to hear that Kathy provided you with superb customer service. We truly appreciate your recommendation and are grateful for your trust in our agency for your insurance needs. If you ever need further assistance, we're here to help! - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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The Meditating Doula

November 7, 2024

5  out of  5
rating by The Meditating Doula
"Mia was very helpful with answering questions and my concerns about my insurance policy. Thank you for being helpful and thorough in explaining my policy."
We responded:
"Mia, thank you for your kind words! I'm glad to hear that Mia was able to address your questions and concerns thoroughly. We aim to provide clear and helpful explanations for our customers. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Tosha Dile

November 7, 2024

5  out of  5
rating by Tosha Dile
"Went in and Kathy was the best so very helpful and sweet."
We responded:
"Hi Tosha, Kathy is indeed wonderful! I'm glad she could assist you so well. Your positive feedback means a lot to us. If you ever need anything else, feel free to reach out. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Caitlyn McKay

October 30, 2024

5  out of  5
rating by Caitlyn McKay
"I had a great experience with Kathy at State Farm! She was incredibly helpful and knowledgeable during our phone call, guiding me through my insurance options with patience. Kathy took the time to answer all my questions and helped me find the best coverage for my needs. I truly appreciate her dedication to customer service. I highly recommend Kathy for anyone looking for an insurance agent who cares!"
We responded:
"Caitlyn, thank you for your wonderful review! I'm glad to hear that Kathy was able to assist you so effectively. Her dedication to customer service and her ability to guide clients through their insurance options is truly commendable. We appreciate your recommendation and are always here to help with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Talana Wright

October 30, 2024

5  out of  5
rating by Talana Wright
"Great Service! Highly recommended!!"
We responded:
"Thank you, Talana! I'm happy you found our service great and would recommend us. Your support means a lot to us. If you ever need anything, we're here to help. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Zeze Davis

October 17, 2024

5  out of  5
rating by Zeze Davis
"Great office! Katherine was very helpful to me."
We responded:
"Thank you, Zeze! I'm happy to hear that Katherine was able to assist you so effectively. We appreciate your positive feedback and look forward to helping you with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Yazmin Chavez

October 17, 2024

5  out of  5
rating by Yazmin Chavez
"I had the most wonderful experience with Kathy Very good customer service! Great attitude !! I came in with an issue and it was resolved no problem!"
We responded:
"Yazmin, I'm so happy to hear about your wonderful experience with Kathy. Her great attitude and excellent customer service are truly appreciated. I'm glad we could resolve your issue promptly. If you need any further assistance, feel free to reach out anytime. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Rakeo Cox

October 13, 2024

5  out of  5
rating by Rakeo Cox
"This agency is the best, I recommend Kathy and this agency with all your needs!!"
We responded:
"Kathy and our team are grateful for your recommendation, Rakeo! We're happy to know you had a great experience with our agency. If you need any further assistance, we're here for you. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Xoxoxo

October 10, 2024

5  out of  5
rating by Xoxoxo
"Kathy was such great help ! Lovely agent !!! Will come again !"
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Michelle Kittle

October 9, 2024

5  out of  5
rating by Michelle Kittle
"The team at Adam Darby’s State Farm office is always helpful and courteous. We moved our vehicle insurance to another company, but moved back to Adam Darby’s office within 8 months. They are the best."
We responded:
"Michelle, thank you for your wonderful review! We're glad to have you back with us and are happy to hear that our team has been helpful and courteous. Your satisfaction is our priority, and we're grateful for your trust in our office. If you ever need anything, we're here to help! - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Crystal Gary

October 3, 2024

5  out of  5
rating by Crystal Gary
"Kathy was amazing very nice and pleasant & these agents are just awesome ! Thanks for everything!"
We responded:
"Crystal, thank you for your wonderful review! I'm glad to hear that Kathy made such a positive impression and that you found our team to be awesome. We appreciate your kind words and are grateful for your business. If you ever need anything, don't hesitate to reach out. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Juan Saez

September 26, 2024

5  out of  5
rating by Juan Saez
"Had a quick and easy experience. Was referred by family. The amazing customer service by Adam Darby and the staff. I recommend everyone to come join."
We responded:
"Juan, thank you for sharing your experience! I'm glad you found our service quick and easy. It's wonderful to know that you were referred by family and that our customer service met your expectations. We appreciate your recommendation and look forward to assisting you with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Shae B

September 25, 2024

5  out of  5
rating by Shae B
"It Was A Pleasure Doing Business With Your Company . Kathy Made My Process Very Easy And Was Very Informative . She Is A Great Asset To Your Team And Very Helpful . Thank You Kathy For A Great Experience !"
We responded:
"Thank you, Shae, for your wonderful review! I'm glad Kathy could make your process easy and informative. She truly is a valuable part of our team. We appreciate your business and look forward to assisting you with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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shania marie

September 25, 2024

5  out of  5
rating by shania marie
"Great customer service from Kathy outstanding"
We responded:
"Thank you, Shania! I'm happy to hear that Kathy provided you with outstanding customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Emma Pack

September 12, 2024

5  out of  5
rating by Emma Pack
"Called the other day with some questions and Mia was such a big help!"
We responded:
"Emma, thank you for your review! I'm happy Mia was able to assist you with your questions. We're always here to help with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Bob Dibble

September 4, 2024

5  out of  5
rating by Bob Dibble
"Kathy was a gem to work with! Very professional and respectful! Thanks again for all the help!"
We responded:
"Kathy is indeed a gem! I'm happy to hear you found her professional and respectful. We're grateful for your kind words and are always here to help with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Jessica Garza

August 28, 2024

5  out of  5
rating by Jessica Garza
"I had a wonderful experience with Ms. Kathy. She was very helpful and understanding. I definitely will recommend her to all my friends or family. Thank you, again!"
We responded:
"Thank you, Jessica. I'm glad to hear you had a wonderful experience with Kathy! We appreciate your recommendation and are always here to help with any future needs. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Corey Heggie

August 28, 2024

5  out of  5
rating by Corey Heggie
"5 STAR"
We responded:
"Thank you, Corey, for the 5-star rating! I'm happy you had a positive experience with our office. If you need any further assistance, we're here to help. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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paisley tanner

August 21, 2024

5  out of  5
rating by paisley tanner
"Great worker Kathy helped me with all my needs definitely recommend"
We responded:
"Thank you, Paisley, for your positive review. I'm glad Kathy could assist you with all your needs. We appreciate your recommendation and are here for any future assistance you may need. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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nick ernest

August 21, 2024

5  out of  5
rating by nick ernest
"Thank you Kathy for everything!"
We responded:
"Thank you, Nick! We're happy Kathy could assist you. If you need anything else, feel free to reach out. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Sierra Green

August 14, 2024

5  out of  5
rating by Sierra Green
"Great place! Kathy is awesome!"
We responded:
"Hey Sierra, Thanks a bunch for the awesome review! I'm so glad you had a great experience with us. Kathy is indeed fantastic, and we're happy to have her on our team! If you ever need anything else, feel free to reach out! - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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sg

August 14, 2024

5  out of  5
rating by sg
"mia & katherine are great to work with!"
We responded:
"Hey sg, Thanks for the awesome review! I'm glad to hear that Mia and Katherine have been great to work with! If you need anything else, we're here for you. - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Austin Ferguson

August 7, 2024

5  out of  5
rating by Austin Ferguson
"Kathy thank you for everything!!"
We responded:
"Hey Austin, Thanks a lot for the awesome review! We're so happy Kathy could help you out! If you need anything else, feel free to reach out! - Adam Darby - State Farm Insurance Agent, Nashville, TN"
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Denise

August 7, 2024

5  out of  5
rating by Denise
"Kathy took care of me.. I had so many questions and she was happy to answer them."
We responded:
"Hey Denise, I'm so glad Kathy could help you out and answer all your questions! We're always here for you if you need anything else. - Adam Darby - State Farm Insurance Agent, Nashville, TN"